Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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Key Points to Remember
- Our team is dedicated to providing timely responses to your questions and feedback.
- We value your input and strive to improve our offerings based on your suggestions.
- Engage with our community through social media for shared experiences and support.
- Explore our blog for articles and resources that promote self-improvement and wellness.
- Subscribe to our newsletter for the latest updates and exclusive content.
- Steps to Connect with Us
Connecting with us is easy and straightforward, ensuring you receive the support you need.
1
Begin by filling out the contact form on our website, providing your details and message.
2
Once submitted, your inquiry will be reviewed by our team for a prompt response.
3
You will receive an email confirmation acknowledging your message and its receipt.
4
Our team will address your inquiry, providing the necessary information or assistance.
5
Finally, stay tuned for our response, as we are committed to supporting your wellness journey.